Refund and Returns Policy

Returns / exchange

Beachme allows returns & exchanges for regular priced adult swimwear only. 

All other items are not allowed for returns & exchanges

  • Items from the SALE tab ( Including swimwear below $30)
  • Discounted items ( includes purchases made using discount codes). All orders checked out with promotional codes are not allowed for returns & exchanges, except for first time discount code.
  • Jewelry
  • Accessories
  • Paddings
  • Apparels
  • Lingerie
  • Loungewear
  • Baby swimwear ( As we understand that parents may have more concerns about the hygiene level especially for the little ones whose immune system may not be as fully developed as that of adult’s.)

A regular priced swimwear is acceptable for exchange for store credits in the condition you received it in, this means,

  • New, unworn, unwashed, unscented, no stains, rips, tears, damage or odour.
  • Items need to have tags and hygiene liners still attached.
  • Swimsuit paddings must not be removed.
  • The item needs to be neatly folded in the original packaging it was received in.

​For returns, you can return your item(s) to us for store credits which comes with a 6 month validity period (Extended from the usual 1 month validity period. Yay!)

Return items are to reach us within 10 days from the shipping date. Please drop us an email at orders@shopbeachme.com with your numerical order number.

Credits

Credits issued will be valid for 6 months.

For local orders : Credits issued will be the actual amount paid, less off the shipping fee of $4 if the original order was entitled to free shipping. This is because the order will be entitled to free shipping again with the credits code entered during the 2nd check out. Our free shipping above $60 are only applicable to new orders and not applicable for exchanges.

For international orders: Credits issued will be product cost less off any discounts applied. Shipping fees are not included.

Credits will be issued within 5 working days from the receipt of the return item.

Courier charges to and fro will be borne by the customers. 

Each order is only entitled to one exchange.

Wrong/ defective goods

In the event that the wrong/defective item was sent, Beachme would bear the shipping cost. The same replacement item would be sent. Only in the event that the item is out of stock, we will process a refund for you.